Field Collector Team Leader- Bandung
 at PT Home Credit Indonesia371 Applicants

Bandung
Location

Kompetitif
Salary Range (IDR)

Kolektor
Job Function

Staf Senior, Supervisor
Career Levels

Setidaknya 1 tahun
Experience

Semuanya
Education

Diploma, Sarjana/S1
Degree
Plaza Oleos Lt. 8 JI. TB Simatupang No. 53A, Jakarta Selatan 12520, Indonesia
Requirements

  • Male
  • Has a motorbike and driving license
  • Ready to work in field
  • Diploma III, min. Background education
  • Experience with team management.
  • Field Collection experience -  At least 2 year(s) of w
  • Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
  • Fluent in English
  • Working experience in the related field is required for this position.
  • Good communication skills
Responsibilities

  • Manage performance of field collections team within set performance triggers.
  • Call every Collector with low performance and push for improvement.
  • Provide first level control and evaluation of incentives schemes.
  • Ensure consistency in collections processes, systems and reporting
  • Process improvements implementation
  • Drive team productivity and effectivity to optimize costs, improve performance.
  • Operational capacity planning, hiring and basic training of field collectors.
  • Coaching provided to team members (can manage team up to 15 employees).
  • Review and approve each Field Collector visit plan for the day.
  • Ensure Cash Collected and deposited previous day, reflects in Homer Select.
  • Collector Account Allocation, for his team.
  • Immediate resolution of debtor or client inquires.
  • Quality and performance checks of the team in field.

Objective:

  • Manage performance of field collections team within set performance triggers.
  • Drive team productivity and effectivity to optimize costs, improve performance.
About the Company

  • Keuangan / Bank

Didirikan pada tahun 2013, Home Credit Indonesia telah bertransformasi dari sebuah perusahaan start-up keperusahaan pembiayaan nomor satu di Indonesia. Home Credit Group merupakan penyedia layanan financial kelas dunia dan memiliki pasar yang kuat di berbagai belahan Eropa dan Asia. Kami menyediakan pembiayaan yang terjangkau dengan sistem yang mudah dan fleksibel demi kenyamanan Konsumen kami.

Perjalanan kami dimulai di Jakarta. Dalam empat tahun, pelayanan kami telah berkembang pesat tidak hanya di Jabodetabek, tetapi juga di kota-kota besar di seluruh Indonesia seperti di Bandung, Makassar, Surabaya, Yogyakarta, Semarang, Malang, Denpasar, Pekanbaru, Medan, Batam, Palembang, Banjarmasin, Pontianak, Manado, Balikpapan, Lampung, Samarinda, Padang dan Mataram. Kami berencana untuk mengembangkan layanan keseluruh kota-kota di Indonesia hingga tahun 2018.