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- Candidate must possess at least Diploma/Bachelor’s Degree in Computer Science
- Fresh graduated or 2 Years(s) of working experience in the related field
- Preferably male
- Have knowledge about Linux
- Willing to work shifting 24/7, including Saturday & Sunday
- Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.
- Handling client complain.
- Logging the support calls.
- Conducting the general diagnostic and troubleshooting functions.
- Assisting in software maintenance.
- Communicating with other divisions to analyze the outstanding issue and provide solutions.
- Performing standard repairs.
- Analyzing the failures according to the established procedures and taking the appropriate action.
- Create weekly reports and summaries of outstanding issues for clients and management.
- Coordinating maintenance schedule to clients and related parties.
3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.
InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.