Responsibilities

Shopper bertugas untuk membelikan/membelanjakan barang-barang tertentu pesanan customer.

Responsibilities

Able to service Customers with Honor, Heart, Humble & Humility

Responsibilities

1. Someone with passion in selling

2. She/he can work under certain target

3. Communicative and a team player

4. Telemarketing or telesales basics

5. Start up, financial or banking industry will be an advance

6. Get used to handle customer, service and handling complain

Responsibilities

About the team:

Honest, Diligent, work with target achievement, accustomed to working in the field

1. Acquisition New Agent

2. Maintain Existing Agents

3. Handling Agent Complain

Responsibilities

1. New merchant acquisition

2. Acquire top MEX from food review platform & JC top MEX

3. Merchant education & content update

Responsibilities

1. Input informasi restaurant such as address, menu, price and photo

2. Create promotion for merchant

3. Quality check process for merchant promotion

Responsibilities

Creating training contents, such as notifications (copy & key visuals brief), video training (Key Learning Points (KLP) & script brief), and other contents to educate Merchants.

- Write persuasive copy & key visual brief for training contents, including product feature launch across Merchant Engagement channels

- Develop Key Learning Points (KLP) and produce script brief for online video trainings

- Work closely with creative team to ensure all materials are consistent and being delivered on time

- Continuously update all training materials for the project assigned

- Stakeholder management for the project assigned

- Make sure that the reporting is being done for the project assigned and take action from the results

Responsibilities

Handle vehicle trouble shooting

Responsibilities

Collecting fleet quality operation data, compiling it and make it resume of the data (Daily, Weekly and Monthly report)

1. Conduct daily, weekly and monthly report.

2. Cross department communication to get data alignment.

3. Follow up activity monitoring based on report conclusions.

Responsibilities

- Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner

- Gather feedback from partner, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor

- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc

- Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc